ACTIVITIES

 QUESTION & ANSWER

(1) Question: If the container is to be brought up to the rail yard, is there a specific size set by KTMB Cargo?

Answer: It all depends on the customer. The size of the container is chosen by the customer, and KTMB is only responsible for making the delivery.

 

(2) Question: Does KTMB cargo specify the types of goods that can be carried by train?

Answer: No, because KTMB Cargo will ensure all deliveries made by customers are secure.

 

(3) Question: In general, what type of goods will cause customers to use KTMB cargo services for delivery?

Answer: Cement, corn, rice, sugar, and cocoa beans.

 

(4)  Question: How to use KTMB's cargo delivery service?

Answer: They use a freight forwarder.

 

(5) Question: If the customer's shipment exceeds the load limit, will KTMB Cargo continue the shipment?

Answer: KTMB Cargo will continue the delivery but with a higher payment charge.

 

(6) Question: Why, in the car parking area at the port, all the cars are parked in reverse?

Answer: Reverse parking is a regulation that has been set by the port. All these conditions are for employee safety. This is because there was a fire at the port, and at that time, all the workers were in a state of chaos and confusion trying to get out of the port, so an accident occurred that caused violations among port workers.